提出租车需求，你要会说：

I’d like to rent a car. 我想要租一台车。

I’m here to pick up my rental. 我来取我租的车。

What models do you have available? 你们有哪几款车?

What are your rental rates? 租车的费用怎么算?

Do you offer unlimited mileage? 有不限里程数的方案吗?

店员的问题，你要听得懂：

What size car do you need? 你需要多大的车？

Would you like to rent a compact，standard or full-size car? 你想要租小型、中型、还是大型的车？

Would you prefer automatic or manual? 你比较想要自排车还是手排车？

Do you have an international driver’s license? 你有国际驾照吗？

表达个人需求，你要会说：

Can I return the car to another location? 我可以在其他地方还车吗？

Are there any additional charges? 有其他附加费用吗?

What types of insurance do you offer? 你们提供哪些保险?

Do you have GPS/satellite radio/child seats available? 你们提供卫星导航系统/卫星收音机/儿童座椅吗？

Do you offer road side assistance? 你们有道路救援的服务吗？

Do I need to return the car with a full tank? 还车的时候必须加满油吗？

Can I pay by debit card? 我可以用签帐卡付款吗？

店员的其他指示，你要听得懂：

Please besure to return the car with a full tank of gas.
还车的时候请加满油。

We’ll need the car back on the lot before 11 a.m. 
 早上十一点前要把车开回这个停车场。

In the event of an accident or emergency, just call this toll-free number. 发生意外或紧急情况的话，就打这支免付费电话。

There are local and state maps in the car’s glove compartment. 车子的置物箱里有当地和州地图。

轻松听懂还车情境对话

Customer：Hi. I’d like to return this car.

Clerk：All right, sir. Did you have any problems with the vehicle?

Customer：Well, I got a little scratch on the car. I was backing out of a space in a parking garage when I accidentally scratched the door on a pillar.

Clerk：Well, for minor damage like that, you shouldn’t have to pay more than a few hundred dollars.

Customer：But I thought it would be covered by the insurance.

Clerk: I’m afraid the basic insurance doesn’t cover damage to the car. If you’d paid an extra $50 when you rented the car, it would have been covered.

顾客：你好，我要还车。

店员：好的，先生。这车在使用上有发生任何问题吗？

顾客：这个嘛，车子被我稍微刮到了。我从停车场的车位倒车出来的时候，车门不小心划过了柱子。

店员：嗯，像这样轻微的毁损，你应该只要付几百块钱就好了。

顾客：但我以为这在保险范围内。

店员：基本的保险恐怕不包含车子的毁损。如果你之前租车的时候多付五十元，就会包含在内。